RelationsTjek ApS (CleverNPS ApS), CVR no. 38423762, Korskildelund 6, 2670 Greve, Denmark, Phone +45 7027 0800, e-mail: email@example.com, is the data controller for the processing of your personal data.
Read how to utilize of your rights and your appeal options.
According to the General Data Protection Regulation (GDPR) and the Data Protection Act, you have a number of rights related to our processing of personal data about you. You can read more about your rights in the Danish Data Protection Agency’s guide to the data subjects’ rights, which you can find on the Danish Data Protection Agency’s website:: www.datatilsynet.dk.
If you wish to exercise your rights, or to complain about our processing of your personal information, you are welcome to contact us by e-mail: firstname.lastname@example.org.
You have the right to ask us for insight into the personal data that we process about you, including with certain exceptions to receive a copy of the personal data as well as a number of additional information.
You have the right to ask us to have incorrect personal information about you corrected and updated.
In special cases, you have the right to have personal information about you deleted before the time of our general deletion of your personal information would otherwise occur.
In certain cases, you have the right to have the processing of your personal data restricted for one or more purposes. If you have the right to have the processing restricted to one or more purposes, we may in future only process the personal data in question – apart from its storage – with your consent, in order for legal claims to be established, asserted or defended, or to protect a person.
In certain cases, you have the right to object to our otherwise lawful processing of your personal data for reasons relating to a particular situation for you. You always have the right to object to the processing of your personal data for direct marketing.
In certain cases, you have the right to receive personal information about you in a structured, commonly used and machine-readable format and to have this personal information transferred from us to you and / or to another data controller.
Read about your options for complaining to the Danish Data Protection Agency.
Read how we process information about users of our websites.
We collect information about the users of and their visits to our websites in three ways:
The website uses “cookies”, which is a text file that is stored on your computer, mobile etc. similarly for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain malicious code such as virus.
It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not work optimally and that there is content that you cannot access.
The website contains cookies from third parties, which to varying degrees may include:
We process the information in accordance with Article 6 paragraph 1 of the General Data Protection Regulation. 1 (b) to carry out a service for you at your request on the websites as well as 1(f) the balance of interests rule.
We may also collect information through surveys and analytics aimed at improving our products, services and technologies, as well as displaying content tailored to your preferences. This can be done on the basis of your consent, cf. the nature of the General Data Protection Regulation. 6 paragraph 1 (a), or because we have a legitimate interest in using collected information to be able to carry out such analyzes, etc., cf. the General Data Protection Regulation art. paragraph 6. 1 (f) – the balance of interests rule. You have the right to revoke your consent with effect for the future by contacting us.
Read how we process your information for direct marketing once you have agreed to receive newsletters, etc.
When you give us consent to send you marketing by e-mail or SMS, we use personal information about you for the purpose of direct marketing in order to send you newsletters, etc.
The purpose of processing your personal data is to send marketing from us, including improving our communication and targeting marketing to the recipient.
In connection with our obtaining your consent for us to send you e-mails and notices with marketing, we collect your contact information. We process this information in accordance with the nature of the General Data Protection Regulation. 6 paragraph 1 (b).
Submission of your personal information and consent to marketing is voluntary. You have the right to revoke your marketing consent at any time by contacting us at email@example.com or unsubscribing from future newsletters in the inserted function at the bottom of the newsletter.
When we send marketing to you by e-mail, we collect information about whether the e-mail is opened and whether links are clicked in e-mails. We use this information to target the marketing and compilation of statistics. We process this information in accordance with the nature of the General Data Protection Regulation. 6 paragraph 1 (f) – balancing of interests.
If you withdraw your consent to marketing, we will no longer use your personal information to send you electronic marketing.
We store identification information and documentation of your consent and withdrawal for up to 3 years after we last sent you marketing. If we have not sent marketing to you prior to the withdrawal of your consent, we will delete that information. If a complaint or dispute arises regarding consent, mailings or our processing of your personal information, we will store the information until the dispute is finally settled.
If you notify us that you do not wish to be called or to receive marketing via physical letter from us, we will store your phone number and / or address so that we can comply with your request.
Your personal information will be processed by our data processors, including any marketing agencies and IT and hosting partners located within the EU / EEA. These data processors only process your personal information in agreement with and instructions from us.
If you want to hear more about an NPS solution, contact us immediately. Call and talk to us about how CleverNPS can help you gain more loyal customers.
You can send us a message around the clock. We always respond quickly. You can get more info about NPS, eNPS and about how to improve customer experience and increase your sales.