Measure and get a qualified decision-making basis.
CleverNPS advanced cloud solution structure the collection of feedback from your customers’ loyalty and your employees’ well-being. You can analyze the results in real time and easily get an overview.
You get what you measure. Net Promoter System is the data-driven foundation for unlocking the potential of building more, deeper, and longer customer relationships.
Committed employees are an invaluable resource. Employee Net Promoter Score gives you knowledge about your employees' well-being, satisfaction and loyalty.
Net Promoter Score (NPS) is a method for measuring the satisfaction and loyalty of a company’s customer platform developed by Fred Reichheld – Bain & Company.
CleverNPS gives you the opportunity, easily and simply, to measure directly at the individual customer contact point and the strength of the customer's relation to the company.
Committed employees contribute with input. Ongoing employee measurements provide insight and important knowledge.
If you need support, CleverNPS and our partners are ready to help you.
Focus on increased customer loyalty pays off. Loyal customers are customers for a longer time, buy more and contribute to the company's positive reputation.
Knowledge of the customers' buying experience gives you insight into the company's strengths and possibly areas of improvement seen from the customer's view.
Activate your loyal customers so that they actively share their experiences with their network.
This is how CleverNPS solutions create value in the company’s various departments.
With CleverNPS you get access to the entire package within NPS, the Customer Journey and CX Management. An NPS solution that gives you measurable knowledge about your customers’ loyalty and which can easily be integrated into your business systems. An eNPS module that gives you insight into the organisation’s well-being and commitment, the foundation when a good customer experience is to be ensured.
Sending out the first loyalty survey and asking for your customer’s feedback takes 2 minutes. Anyone can do it – simply and smoothly. So simple you will love it. Handling just one dissatisfied customer’s objections will in most cases create a new ambassador, and this equals more recommendations, greater turnover, a better reputation, fewer fire-fighting operations, a more customer-focused organization, peace of mind and more time for business.
Regardless of whether goal-oriented management of your customers’ experience is new to you, or whether you are already well on your way, we can help you further.
Fill in the contact form and book an inspirational meeting.
Integration with other software systems makes it possible to automate the sending of measurements and to combine the customer’s loyalty level with the company’s other data such as, for example, revenue, earnings, product mix, etc. and thus create an intelligent and qualified overview.
CleverNPS has an open API and we have already made a large number of integrations for other software solutions, such as e-conomic , e-accounting , Helios , Miralix , Zapier , Holco SAM and a large number of other programs. Our open API also gives you the opportunity to create an integration yourself according to your wishes.
If you want an integration for a solution that we have not already made, we will make it after an agreement.
